Ease the Burden of Manual Work Before the Patient Arrives
ReferWare allows for the automated capture, routing and tracking of orders from physician’s offices to scheduling departments, pre-registration, Health Information Management and other patient access areas. By managing the process electronically, it’s possible to increase referral processing volumes without adding additional staff, and save time that used to be spent chasing paper faxes.
ReferWare ensures that required faxed orders are indexed and readily available for scheduling, registration and patient care processes. It also allows for the linking of the order to the patient’s medical record for follow-up care. Workflow queues based on site configuration ensure seamless document routing.
- Expedite pre-registration workflow by reducing wait time
- Reduce lost orders that can impact hospital revenue
- Orders are available to all departments that need to reference them – simultaneously
- Eliminate the need to make physical copies and distribute manually to multiple departments
- Improve customer service when the order is received—automatically begin scheduling, pre-registration, financial screening, insurance, and verifications
- Distribute patient information to those who need it prior to the patient’s arrival
- Enter orders and other documents automatically into the workflow distribution
- Direct orders to pre-determined work queues for appropriate, immediate action