Software, Hardware, and On-going Maintenance Without Major Capital and Staffing Investments
With our Software as a Service (SaaS) model, you get systems management, continual monitoring, and security of all of your Streamline Health document management and workflow solutions without tying up capital funds or scarce in-house staff resources. You also benefit from expedited deployments of new and upgraded Streamline Health applications.
The Support You Need Without Additional Staffing Costs
Your systems and applications are monitored and maintained 24 hours a day, 7 days a week by fully trained, dedicated healthcare IT professionals, so if issues arise they can be immediately resolved. You no longer need to rely on your IT department for testing and installing patches, managing upgrades, monitoring performance, and ensuring system availability. Our team of experienced support professionals, system administrators, and database managers are solely focused on our network, servers, and application platforms. The team provides support, conducts troubleshooting and resolves security, reliability, performance, and availability issues.
The Streamline Health Data Center Environment
Our data center includes a robust infrastructure with back-up generators, universal power supplies, and flexible communication line options, giving you the benefit of over 99% uptime without the burden of infrastructure costs to your organization. Our disaster recovery capabilities include a fully redundant, fault tolerant, and time-tested computing environment. Our SaaS model also means your organization is always current with 3rd party upgrades without reliance on your IT staff. Hardware and software is fully maintained and upgraded offsite, without future hardware maintenance and replacement costs.
HIPAA Compliant Data Security
Our SaaS model touts a powerful combination of industry-leading security methods to provide a secure, robust, fault tolerant and permanent data storage facility. Records are protected from unauthorized access, and full audit trails of completed or attempted data access are available. Our SAS 70 certified data center undergoes annual external security audits based on ISO 27001/2 standards. On-site facility security restricts unauthorized access into the data center premises.
Control costs and reduce monetary investment
– Minimal hardware and software capital investment
– Reduced maintenance costs
– Reduced workstation requirements
– Reduced staffing and training needs
Enable quicker start-up
– Already established computing environment
– Access to experienced implementation professionals for consulting on forms redesign, bar coding and workflow design
Simplify the management of storage and data needs
– Reduced IS staffing
– Reduced reliance on scarce and expensive skill sets
– Hardware and software maintained and upgraded off-site
Enhance security and your ability to comply with regulations
– Records are secure from unauthorized access
– Full audit trail of completed or attempted data access
– Fully redundant, fault tolerant computing environment
– No lost records
– Encrypted data transfers
– Disaster recovery
– HIPAA compliant security
We build solutions that transform unstructured documents, forms and images into actionable digital assets that significantly improve business process and revenue across the enterprise exclusively for hospitals and healthcare systems. Contact us today to learn how we can help your organization streamline workflows.